Store Policies
The Back to Basic ladies want to give our customers the best service out there, and because of that we do have a few store policies to be aware of.
Returning
Purchasing and Shipping
Complaints/Concerns
Trying On Prior to Purchase
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There will be FREE porch pick up in Fremont, Nebraska or Omaha, Nebraska. If out of town there will be a flat shipping rate of $4.00 plus and additional $1.00 per extra item.
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Return shipping must be paid for by the purchaser
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Birthday Discount is 30% off ONE ITEM during your birthday month
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We understand that sometimes things just don’t work out. That’s why we’ve created a return policy perfect for you! You have 14 days from the date of purchase to return your item/items if they don’t work out for you. ALL TAGS MUST BE ATTACHED when returned
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If anyone would like to stop by to try on items they may do so by setting up an appointment! There is a calendar to schedule on the website.
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If at anytime you are unsatisfied with a purchase please let us know right away so we can resolve the problem our email is BacktoBasicBoutiqueNP@gmail.com